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Familiar with the dealerships’ high standards, Essex Prestige was my first port of call when I decided to upgrade. I made the decision to head down to the dealership and browse their extensive stock selection. There was certainly plenty to choose from, so I was confident there’d be something to suit my needs. On arrival I was greeted by a super friendly member of staff. Refreshingly, I didn't feel pestered and he gave me the freedom to browse at my own leisure, kindly letting me know where to find him if I had any questions or queries. I came across a BMW X5 which immediately caught my eye – It was absolutely immaculate and had the high-spec I always look for in BMW’s. I’ve got a fair bit of background knowledge in the manufacturer and associated performance etc, so decided it’d do me nicely. The salesman kindly passed me the keys for a test drive and boy, the car delivered! WOW! I swiftly got the paperwork signed, which the salesman sorted for me promptly. Eager to get back behind the wheel ASAP, I couldn't get out of the dealership quick enough (typical petrolhead I know!) I’ve had the car for a couple of weeks or so and I’m still really enjoying it. Based on my experience, I’d happily recommend Essex Prestige to anyone in the market for a quality used vehicle, sold by professional, knowledgeable staff. I’m actually looking for a Ford Ranger myself, so I’ll be popping back in the hope the chaps can source me one. I don’t think I’d shop anywhere else again & I can’t sing their praises enough. Huge thanks from a very happy, returning customer!!
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Aftersales from Essex Prestige in response to Loving my BMW X5
Hello Donatas, Thank you so much for your glowing review! We’re thrilled to hear about your positive experience with us here at Essex Prestige. It’s wonderful to know that our team’s friendliness and professionalism made your car buying process enjoyable and that the BMW X5 has been a fantastic addition to your life. We’re just as excited about your upcoming visit to explore the Ford Ranger. Your satisfaction and recommendation mean the world to us, and we can’t wait to welcome you back. Drive safely and enjoy every journey in your BMW!
After looking around for a Land Rover Defender with great mileage and a more friendly price tag, I was pleasantly surprised to see one located at my local dealership, Essex Prestige. So I decided to book an appointment to go and view the car. On arrival, I was met by a friendly, happy, upbeat salesman who showed me around the car and answered all my questions in regards to the additional functions and added extras, which was greatly appreciated, as it saved me looking through a manual or having to scroll through the monotony that is Google for each of the car's features. The Defender was exactly as advertised, looked fantastic, and I couldn't wait for my test drive. After a 30-minute test drive, I found myself needing to buy the car right away, and after finishing the paperwork, the keys were in hand, and away I went. The whole process from arrival to driving away was around an hour and a half, which was really quick and efficient, and most importantly, I have a stunning car that I know I can rely upon. The team at Essex Prestige are easily deserving of 5 stars.
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Aftersales from Essex Prestige in response to Can't Fault Them!!!
Hi Adam, We’re over the moon to hear about your exceptional experience with us here at Essex Prestige and your new Land Rover Defender! It’s fantastic that our team could provide you with a seamless and informative visit, making your car buying process as smooth as possible. We’re glad that the Defender met all your expectations and that you’re enjoying your new ride. Thank you for taking the time to share your experience and for the five-star rating. We’re committed to delivering top-notch service and it’s rewarding to know we’ve made another customer happy. Enjoy every adventure in your Defender!
Fantastic service throughout, so I just want to say a big thank you to everyone involved in helping me get my Ford Ranger; it is perfect.
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Aftersales from Essex Prestige in response to 5 Star Service
Hello Bethany, It’s absolutely our pleasure! We’re delighted to hear that you’re loving your Ford Ranger and that you received the fantastic service we strive for. A big thank you for your kind words and for choosing us. We hope your new vehicle brings you endless joy and great adventures. Happy driving!
I love my new Range Rover Evoque from Essex Prestige. Actually, I’m very happy with both the car and the service I received. As soon as I saw the car on the forecourt, I knew I had to get it. It looked super smart, luxurious and had a few added extras such as the Black Pack Deluxe, a different body kit and leather interior. We originally decided to visit Essex Prestige after reading their reviews and seeing how highly praised they were from previous customers. If you’re reading this & are looking for a professional, genuine dealership with no nonsense or upselling, then Essex Prestige is the perfect choice. I’ll certainly be using their services again - 5 stars & a big thumbs up! Mr H
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Aftersales from Essex Prestige in response to 🌟Range Rover Evoque 🌟
Hello Simon, We’re absolutely delighted to hear that you’ve fallen in love with your new Range Rover Evoque and that our service met your high expectations. It’s fantastic that the sleek design and luxurious features of the Black Pack Deluxe caught your eye and made the decision an easy one. We’re grateful for customers like you who take the time to share their positive experiences, and it’s our pleasure to provide a genuine, professional service without any hassle. Thank you for the five-star review and for your trust in us. We look forward to serving you again in the future. Enjoy every moment with your Evoque!
Since purchasing my first car from Essex Prestige, a Mercedes C class, we have since been back and got my wife one of her own, just due to how much we both loved the car. The customer service both times was excellent, and Nick was fantastic throughout both processes. It was great to see the same high customer service standards both times. The cars were always clean, shiny, and freshly valeted. and the performance from both vehicles has been excellent and hasn't come across any issues, so we have decided that if we are ever in need of another car, Essex Prestige will always be our first port of call.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Nick is fantastic
Hello Stephen, We’re absolutely thrilled to hear that you and your wife are enjoying your Mercedes C class cars and that you’ve had consistently excellent experiences with us. It’s wonderful to know that Nick was able to make both processes smooth and enjoyable for you. We take great pride in maintaining high standards of customer service and vehicle presentation, so it’s rewarding to hear that this has been reflected in your visits. Thank you for making Essex Prestige your first choice for car needs—we look forward to assisting you again in the future. Happy motoring to you both!
What can I say, the service at Essex Prestige has been exceptional from start to finish. Credit where credit's due, I'd like to extend my heartfelt thanks to all involved in the purchase of my Abarth 595 - It's a great little runner! I'll most definitely be back when it's time for a change - Keep up the good work guys!
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Aftersales from Essex Prestige in response to Exceptional service
Hello Mr J, We’re so pleased to hear that you had a fantastic experience from start to finish and that your Abarth 595 is running beautifully! It’s our goal to provide great service, and we’re glad to have hit the mark for you. Thank you for your kind words and for considering us for your future car needs. We can’t wait to see you again and help you find your next vehicle. Keep enjoying the ride!
Outstanding service from Victor and all the staff at Essex Prestige, went above and beyond to sort any problems I had with the purchase of an M4, big thankyou to Nik in the sales office, appreciate all your help mate. No problem in highly recommending this garage to anyone. Absolutely 1st Class
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Aftersales from Essex Prestige in response to Perfect Service, 1st Class Dealership
Thank you for your wonderful review Eddie! We’re delighted to hear that Victor and the team here at Essex Prestige provided you with outstanding service. It’s great to know that any issues were swiftly addressed, making your purchase of the M4 a smooth experience. A special thanks from Nik and all of us here for your kind words. Your high recommendation is the best compliment we could hope for. We’re committed to first-class service and look forward to assisting you and anyone you recommend to us in the future. Enjoy your M4!
I bought a ford ranger from here, as it was 200 miles away I trusted them as there stock looked pristine, as was the ranger I bought described as pristine,I took delivery of the van at 7.30 am on a Saturday morning when I was given a time of 3pm, the guy who delivered it was quick to get away leaving me half asleep to check the car over, when I did check it over I found lots wrong with it, Things wrong with the car==== Roller shutter broken and needs replacing. Styling bar/ hoop kit full of deep scratch on top. Fuel cap won't open as its catching the wheel arch. Deep scratches on bodywork. Roof is full of big dents. Paint splashes on bodywork. Both side steps are rusty. Ariel snapped off. Window trims all misty and faded. Internal fuse cover missing. Interior light keeps falling out. Console lid broken. Gear stick cover ripped and coming off. Cigarette burns around gear stick casing. Paint splashes on door cards and dashboard. Seats and carpets have Paint marks and other marks all over them. Interior step cover loose and won't stay in place. , the car got took back to the garage and before I got my refund it was back up for sale and still is. The car in question is a ford ranger reg number MJ67RYW, So the work required has not been carried out, please be aware of this garage as I was told lots of different reasons why it was delivered in such a bad condition.
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I have a few sports cars in my collection, but I was missing a red Ferrari. I came across one at Essex Prestige. It was exactly what I was looking for. Upon visiting the dealership, I was impressed by the professionalism of the staff. They were incredibly helpful and efficiently handled all the paperwork, making the process seamless. Now, my collection feels complete with this stunning addition.
Reviewer has confirmed their email address
Aftersales from Essex Prestige in response to Great addition to my collection
Hello Scott, Thank you for sharing your positive experience you have had with us here at Essex Prestige, We hope you are enjoying your Farrari, if you need anything in the future please do not hesitate to let us know. Thanks
I recently purchased the Ford Transit Connect from Essex Prestige, and it's proven to be an excellent choice for my work requirements. Although I hadn't visited Essex Prestige before, I found them online and promptly arranged a viewing. The staff were fantastic, thoroughly explaining all aspects of the vehicle and ensuring a smooth and relaxed purchasing process. Overall, it was a positive experience, and I'm delighted with my new van.
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Aftersales from Essex Prestige in response to No problems at all
Hi Imperial, Thank you for your kind words and taking the time to write a fantastic review. We hope you continue to enjoy your new van. Many happy miles.
Essex Prestige is an Independent dealership that is based in Harlow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Essex Prestige
Unit 13 West Point Business Park
West Road
Harlow
Essex
CM20 2BU
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