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4 reviews from our car dealer reviews community
Leave a review for Richmond Hyundai
Leave a review

4 reviews from our car dealer reviews community

Leave a review for Richmond Hyundai
Leave a review
"What great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hello Libby on reception really helpful Callum in sales . Treated me as you would expect to be treated . Explains the vehicle Switches , electrics and all necessary safety measures Our test drive was excellent not rushed . On completion he asked was there anything else I would like to go over No thank you, great service , we when back To his desk did paper work checks , I was offered , finance options, And seat cover treatment I brought the vehicle As it was used car , it had to prepared IE washed in and our and serviced Thank you a satisfied Customer , my next vehicle will be from Richmond Portsmouth Thank you Bill Gillespie Bayon YM 72 LHR

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"No customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I booked a service for a Saturday. When i booked I asked for a courtesy car, which the person said was fine. Got there today to be told they don’t do courtesy cars on Saturday. Advised them of my booking, told they don’t do courtesy cars on a Saturday. Asked to speak with the manager, told they don’t work on Saturdays. Whatever happened to customer care/service?

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"Stay clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My parents have used this place for years for buying their car. But after their most recent experience I would steer well away from them. Went in over a year ago to order a car, was told this would be done however we later found out it had never been put on the system and that the car was no longer available on the scheme. My parents not impressed and obviously having not been told until they rang up about it went back over to them to choose a new car. The car they previously had ordered was a hybrid and due to the costing another hybrid would be unattainable for them so need up having to be a normal petrol car again. This obviously starts the issues of my parents losing money which would play out over the three years they would have the car. But they ordered and went on their way after months and months of waiting and delay and absolutely poor customer service today they got their car. They believe ld that after a year of waiting some car mats and a tank of petrol was enough to compensate them even though they lost hundreds of pounds because of them. The customer service has been abysmal and I would recommend everyone to steer clear of them.

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"Amazing"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here back in August. The car was in lovely condition and it drives really well, I have had no issues with it at all and the dealers have been really helpful and friendly throughout the whole experience. I would definitely recommend this dealership.

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Dealership Information

Richmond Hyundai is an Independent dealership that is based in Portsmouth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
4 reviews3 out of 5 stars — Rated Average
Excellent
2
Very Good
0
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Richmond Hyundai
    Fitzherbert Road
    Portsmouth
    Portsmouth
    PO6 1RU

    Get in touch

    0239 352 6622
    https://www.richmondmotorgroup.com/find-us/richmond-hyundai-portsmouth/

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Richmond Hyundai

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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