0% Reviews
replied to
66% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


6 reviews from our car dealer reviews community
Leave a review for Western Volkswagen Fort Kinnaird
Leave a review

6 reviews from our car dealer reviews community

Leave a review for Western Volkswagen Fort Kinnaird
Leave a review
"Great Service, very helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently purchased a VW ID4 from you. Our Sales person was David Selkirk. He was extremely helpful in taking us through the process, getting to know the car and arranging all the details of the sale. We recommend him and dealership highly.

"Always a pleasure to deal with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having had such a great experience when I bought a car from Western Volkswagen, Fort Kinnaird, 3 years ago I had no hesitation in contacting them again in September when I was looking to upgrade my car. I wasn’t disappointed! Once again David Selkirk, Senior Sales Executive, went above and beyond to ensure that everything I had requested was in place at the handover. I am a very satisfied customer and would just like to add that David Selkirk certainly is a credit to your company.

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve bought all my new cars from Western Volkswagen and had nothing but first class service and recommend them to all my friends and family

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Avoid minor damage insurance "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a new car finance package last year including a minor damage insurance policy. Trying to claim on that policy recently it proved to be of no use to me for various bodywork scratches and a panel split . Western VW at Fort Kinnaird were not helpful (no surprise there !) And the insurer Redline Finance / Insurethat were a let down Avoid this type of policy which i have now (only after complaining hard ) managed to cancel and get refunded Avoid. is my advice ! Incidentally Volkswagen UK customer relarions were worse than useless in my experience in this case

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had reason to have a small repair done on my car today. The service I received was excellent. The service staff were efficient and friendly, particularly a young man called Callum Low. Thanks Callum for all your help. Mike Collins

"Avoid and save yourself serious trouble"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Western Volkwagen Newbridge branch sold me a low mileage used dud in 2016. Six months after their approved used car warranty expired the 1.4 l golf hatchback developed an EPC warning and the engine went into limp mode. I put the car into their Fort Kinnaird branch for a diagnostic. They charged me almost £800 to strip the engine down only to add that the engine would have to be replaced costing almost as much as the cash price of the car. They charged me a further £1,400 to rebuild the engine so that I could remove the vehicle from their premises and avoid paying storage charges. Be wary also of Volkswagen Financial Services (UK) Ltd - they won't hesitate to wash their hands of any responsibility under the Consumer Rights Law.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Western Volkswagen Fort Kinnaird is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3.8 out of 5 stars — Rated Very Good
Excellent
4
Very Good
0
Average
0
Poor
2
Terrible
0

Add Review

  • Submit new information

  • Contact Information

    Address

    Western Volkswagen Fort Kinnaird
    Whitehill Road
    Edinburgh
    EH15 3HR

    Get in touch

    0333 241 6276
    https://www.easternwestern.co.uk/volkswagen/fort-kinnaird/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Western Volkswagen Fort Kinnaird

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more