Car purchased, delivered. Arrived with no fuel or coolant. Called dealership, they were desperate for us to take it to a garage to get issues fixed under the warranty. Garage took one look at the now cloudy coolant with a floating oil berg and said send it back. I called dealership to let them know I wasn't happy, that there were issues and that I wanted them to collect. They stated we had to drive car back. This was 50 miles and the garage had advised not to drive. The dealership were adamant we had to drive it back or pay for a transporter. Sales director got on the phone, he was horrendous. Told me that I was lying, why would they sell a dodgy car and implied the £12,200 I paid was pocket change to him. Told me to bring it back and he'd prove there was nothing wrong with it. I was at this point very concerned due to his attitude. He mentioned a SCOTIA report so I said id prefer to get this done prior to cars return so I could prove there were issues prior to purchase. We hadn't driven the car for a single mile other than from collection to the garage where we found issues. Scotia report: Suspected head gasket Heating didnt work No oil level indicator or dip stick No antifreeze in engine and hadn't been for over 1000 miles Considering the fact these cars are checked by AA all of this is very concerning. We paid for a transporter. Car was back on sale the same day. Still registered in my name and im told they won't take it out of my name. I was returned £12,000 and ive not had a single apology. This experience has cost me: £200 - deducted from purchase price, not explanation as to why £60 - initial delivery £200 - Scotia report £1200 - hire cars during the period. Here is the email I received when asking their customer services about this: I am no longer able to deal with this as I am now in a different role here. However, I did share your message with others here and am advised that it is considered that the payment made to you was intended as full and final settlement. The refund cheque has been cashed and no further action is planned by this company. So thats is. Make your own assumptions based on my experience before you buy a car from Affordable Car Supermarket.

Do not trust this company if you a problem with your purchase. Do not buy a SLK from them if it leaks within a few days your stuffed. AA inspected, What a joke

Horrible company, Decided to purchase a vehicle online (big mistake) dealt with a person called Dean. I asked Dean to send me a specification of the vehicle he pointed me to a PDF document on there website when I went to pick up the vehicle the specification was incorrect. Now they are stating the specification given to me is a guideline? And that I should just go on what's stated on Auto trader or website?? When I addressed this with Vincent (the person that was working on a Saturday) he was quite rude and his response was he didn't do the sale so it's not his problem? Also Dean misled me about a £149 fee. he mentioned he would take it off but as I didn't want the warranty he put the fee back on without telling me? I have spoken to the Customer service manager and he thinks this is all acceptable? Don't use this company

Horrible company, Decided to purchase a vehicle online (big mistake) dealt with a person called Dean. I asked Dean to send me a specification of the vehicle he pointed me to a PDF document on their website when I went to pick up the vehicle the specification was incorrect. Now they are stating the specification given to me is a guideline? And that I should just go on what's stated on Autotrader or website?? When I addressed this with Vincent (the person that was working on a Saturday) his response that he didn't do the sale so it's not his problem? Also Dean misled me about a £149 fee he mentioned he would take it off but as I didn't want the warranty he put the fee back on without telling me? I have spoken to the Customer service manager and he has decided to dismiss all of the above as he feels I don't have any evidence (although I've sent him the specification sheet Dean pointed me too) and even though I told him Dean mislead me about the fee. Overall terrible experience.