Leighann A

Please avoid at all costs

We recently purchased a car from here. In general the car was fine but it was mentioned to us the car handbrake had been ‘stick’ which was a weird thing to say but didn’t think anything of it. A day later the breaks started making a god awful noise. Contacted the garage and gave us the number of a garage they use. So we tried to book it in but couldn’t do it for 2 weeks. So we went to a garage near us and asked them to look and it needed new break pads all round and the Calipers had been painted to the point of sticking to the wheel. We had a cost of £80 so contacted the garage to let them know so they could pay the bill and they said oh we can get it done cheaper so get the garage you have taken it to to put it back together and bring it here. I mean it’s £80!! And I could have paid it but it’s the principle when the MoT that they had done should Have picked up it needing new pads. And they wouldn’t even pay out £80! And then the car was advertised as having 2 keys which of course they would have used to get a better selling point on the car. One didn’t work surprise surprise so they said they would I get one for us, we went to have it costed at £149 and they refused to pay for that. Now I know these are only minor things and people on here are a lot worse than me but for the sake of £229 to keep a customer happy considering the car was paid for in cash - a lot do money we have been treated ridiculously. I can see they only care about getting their money then don’t care after , every garage should give 3 Month warranty and there’s is not worth the paper it’s written on. I will be going to trading standards and autotrader re the warranty situation. And the owner is actually Omar even Though the pretend it’s not him.’