Anonymous

Celebrity service

Flabbergasted by the great attitude of the staff. I parked on the wrong side and a gentleman came to greet me by my name and said I can’t park there and there is a space in the bmw car park. He asked if I could go there or if I would like him park the car for me which I took him up on. On entering the site the receptionist took my details and told me to get a hot drink from their machine to warm up because it was cold and raining outside. Another gentleman booked in my repairs and dealt with all my issues. Finally I went to buy screen wash and the gentleman went to the back to get the screen wash and came back with it and an umbrella to help me fill it. I said I was booked in for a service and he said I think they will do it, he then took me to find out if it was included and it was! He saved me money. Later they called me saying the service could only be done by the next day, I told them I needed the car and she kindly got back to me saying it’ll be done 10 am next day. They really do offer celebrity service and I will definitely go back again if only to feel special again 😃