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345 reviews from our car dealer reviews community
Leave a review for Big Motoring World West Malling
Leave a review

345 reviews from our car dealer reviews community

Leave a review for Big Motoring World West Malling
Leave a review
"Really happy with the service provided"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the service provided. Over the moon with my BMW 1 series, the car was immaculate.

"Pleasant transaction all the way"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pleasant transaction all the way through. Sales team helpful without being "pushy"

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"Very efficient, good prices"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very efficient, good prices and no real haggling required over finance and happy with the deals I got.

"All the cars where immaculate and clean"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All the cars where immaculate and clean A real nice presentation and exceptionally competitive pricing

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"Really was impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really was impressed in comparison to the rest of the places we had been travelling to

"Happy with the service I received"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Managed to part exchange for a fair price on the day. Happy with the service I received.

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"Very well organised"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very well organised, thousands of cars on site, lots of helpful staff around to help you. Excellent customer service highly recommended.

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"Manager very helpful"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The manager was exceptionally personable, professional and efficient. We were experiencing a slight difficulty which she is addressing, giving us the assurances we needed

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"Ignore thier 114 point check - Rubbish !"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Volvo XC60 this Sunday at around 3pm, got it home only a mile away and the warning came up saying battery charge low about an hour later. Looked it up and contacted Volvo for advise and it stated needs a new battery, rang Big Motoring World to explain and they said the earliest daytime appointment to fix thier faulty merchandise was a month away. The only option was to leave the car with them for a night or two for them to test with no offer of a courtesy car. Total rubbish !! As any garage can battery test in minutes without needing a vehicle for that time. I Went to Halfords next day and had a battery fitted in the time it took to buy a Costa for £184.00 instant fix !! Big Motoring need to get thier act together as they should have spotted this in the so called 114 point check at least. Would not recommend them at all for after sales service !!!

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+2 Found this review helpful
"Very helpful staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well what can I say this company is very professional from start to finish we never felt under any pressure at all. Very helpful staff.

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Dealership Information

Big Motoring World Addington is a used car dealership that are specialist stockists of prestige cars and approved sellers of some of the very best BMW and Mercedes-Benz models available. Also on site, Big Motoring World reviews every element of your car with a fully equipped workshop that can MOT, service and perform diagnostic checks on your vehicle, keeping you safe and your car performing well.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
345 reviews3.6 out of 5 stars — Rated Very Good
Excellent
217
Very Good
6
Average
10
Poor
31
Terrible
81

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  • Contact Information

    Address

    Big Motoring World West Malling
    London Road
    West Malling
    Kent
    ME19 5PL

    Get in touch

    01634 248638
    http://www.bigmotoringworld.co.uk

    Opening times

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    Dealership Statistics

    57%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Big Motoring World West Malling

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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