Victoria S

Won't ever use this company again

My current car was purchased from Big Motoring World in 2022. I have some disability needs so I went yesterday to look at what they had in stock to see what might suit my needs. A salesperson looked up some cars for me on the computer, at first I was really excited about the car he brought out, but I quickly realised it didn't suit my disability needs. I sat in 1 other car (all the cars are locked so you can only look with your eyes!) Which also wasn't suitable. I was told by the salesperson and the sales manager to go home to discuss it with my husband (who knows nothing about cars!) I did some more research last night and decided to go back today with my husband. Same salesperson saw us, let us sit in another car. It didn't meet my needs. The response I then got was "we have cars for everyone, just not you". Rude, entitled and only focused on the sales. I will never go back. I bought a car today and paid in cash - not from Big Motoring World though!