Matt

Cars are only a way to sell you add-ons

Complete waste of time - spent hours trying to a buy an £11k car for them to try to convince me I needed to spend £16k on warranties, paint protection etc. Their "200 point check" of the car missed several issues and the sales associate (Zia) was next to useless, needing his manager for every step of the way. Very high pressure to get these add ons, and not keen at all for me to have a 3rd party check the car (made it very hard for this to happen). Worst thing was them making me (and other customers) wait for 20 minutes at the start of the day while they had their sales meeting - hearing that their 'numbers were down' and 'reviews poor' while waiting ready to a buy a car was slightly ironic. Guys - if you've got people ready to buy a car you should be not making them wait....Sales 101. Anyway, their model seems to be cheapish cars to get people in and then bully them into buy expensive add-on products and finance where they make their money. Make sure you have a LOT of time, and know what you want (and do the research). Their 3 month warranty listed on the site is apparently "not worth the paper it's written on" according to Zia's manager (when trying to sell me the extended warranty). The guardX paint protection costing £600 can be had for £20 on Ebay. Ended up walking away as I didn't trust them at all. Have sourced a car from somewhere else.