Joe

Avoid.

Turned up to what we hoped to be driving away a car. My partner had put down tje deposit and had asked if she had liked the car, could she drive it away on Saturday (cash payment), she was told there would be no issue in doing so. We turned up Saturday to what was a dirty car inside and out (also smelled of vomit in the back) and we were told the battery had gone flat on tje forecourt and been replaced but there was a warning light on the dash. However we were told it was "perfectly safe to drive". We test drove it and she liked the car but the warning wouldn't go away or reset. We were really annoyed as this had been a known issue before we travelled for 2 hours to get there and nobody had contacted us. The saleswoman and the manager were unapologetic about it and gave us "well, some people don't turn up". My partner did really want the car as it was the exact spec and colour she was looking for, so we agreed that it would be looked at forst thing on Monday and it could be delivered up to us with a full tank of petrol if it was OK. Monday came, they didn't get chance to look at it....then on Tuesday they said it would need to go to Nissan as they couldn't find the fault. Obviously issues happen, but the fact they didn't let us know and wasted our time seeing a faulty care whilst being unapologetic about the whole situation is extremely poor. We were in a position where we quickly needed a car and all they did was waste half of our Saturday. The manager explained over and over again how he didn't want to sell us a faulty car....we understood that but they knew before we made the journey...scummy.