Gabriella

Gutted

Absolutely gutted, Cardiff Car Warehouse sold me a car that had so many problems. I totally get that with a used car it is not going to be perfect, but they would have known these issues and at least advertised it with these issues explained. It had a completely warped brake disc to the point where the car took a very long time to stop, the central locking just did not work - the front doors do not lock, both wing mirror indicators do not work, there were bolts missing from every wheel, there's a massive scratch down the side which they must have buffed off but as soon as it had been rained on it was extremely apparent. I have already spend £500 doing the brakes and wheel bolts. The rest of the issues that need fixing are going to cost the earth. They advertised it to come with 12 months MOT, now I know why they sold it to me with 3 months. When I took it to an approved volkswagen dealership they were appauled that it was sold to me with so many expensive and serious faults. I thought I was buying from a trusted dealership but I truly got mugged off.