Ray

Could have been fatal, PLEASE AVOID!

We traded in our lovely top of the range X5 in which was in great condition apart a very fine hairline scratch on the rear bumper. Typical salesman talk, knocking off the valuation of our trade in because of this in which was laughable to say the least but we was ok with this because my wife had set her heart on the Range Rover Vogue we were getting in return, we didn’t want finance so we came to clear the outstanding balance in full in which they did not want to entertain at first, I was a financial adviser for 10 years so I knew what they were trying to implicate, because of this, they did not knock off a penny, giving negative feedback on our trade in and of course, positive feedback on there car, we did the deal regardless because I knew my wife liked the new purchase. After a few days we noticed the air con needed to be filled, in which they did, so, happy days. On the 13th of Jan 2022, I was in our local town in our other car and my wife called me to say she has broken down and that the drivers front wheel had come off, I thought she was joking, when I got there, I was shocked, the arm had snapped, camshaft etc… RAC guy said you are very lucky that could have been fatal, only a week before we had used this car up the M1 coming back from Heathrow airport, 2 young kids at the back, when the car got to our local garage, mechanic was shocked and said that this is extremely bad workmanship, corrosion had got in to a bolt and caused for that to snap, he sai that the garage where you bought this from should have seen this because the white powder would have been there, at this point my heart is pounding, spending almost 30k on a car that could have killed us all if this had happened a week before, this is not an exaggeration, RAC guy said the same thing, I don’t know who there mechanics are but they certainly need to be assessed, I am appalled and to top it off, we paid £2,500 in repair bills, car shop in Northampton should hang there heads in shame, I have pics in which I will upload, I am considering taking action and speaking to my solicitor. PLEASE AVOID THE NORTHAMPTON BRANCH AT ALL COSTS.