Tom T

Avoid this deceptive dealership

I urge everyone to avoid this deceptive dealership. 3 breakdowns in the space of 6 weeks due to a scam warranty service where clutch cylinder parts were not replaced despite being assured they were (see evidence from the AA below). This scam and repeated delays cost me >£400 and almost caused a motorway crash. In addition to these clutch issues, air-con was not working when purchased. Staff member Jake promised a repair on condition of sale, but this was not done. In return they provided an RAC warranty to enable me to get the air-con fixed externally, but I now discover air-con is not covered by RAC. Deception and incompetence from start to finish and all emails have gone completely unanswered. I am taking my case to the Trading Standards Office but I hope that others have the sense to avoid this unpleasant situation.