Sarah B

Worst company ever

Absolutely appalling customer service. I purchased a car and part exchanged mine. Was told delivery would be on the 5th Feb in the morning. Received a call at 10am to say there was an issue as the engine management light was on and a faulty was located. Well since that call I have had to constantly chase for any update, I call, I WhatsApp message and am constantly fobbed off by all customer service agents. They have taken my money and have not delivered the car, it's absolutely appalling. I wouldn't recommend at anyone. I just want to speak to someone to cancel the order, get my money back and never use cinch ever again Date of experience: 05 February 2024