Anonymous

AVOID THIS COMPANY AT ALL COSTS!

AVOID THIS COMPANY AT ALL COSTS! I bought a car from these at the beginning of the year, not even a week later the engine management light came on, and to say it was faff dealing with Cinch is an understatement, absolutely no customer service, go back on their word, ignore you and fob you off, took over 4 months to finally get my car sorted and that’s after pretty much daily phone calls to the company! Refusing to give me a hire car even though they were dragging their feet at authorising the work to be done, leading to me losing out on days at work. They ignore complaints even under their own terms and conditions of allowing up to 8 weeks for a response, this passed by and surprise, surprise not a word from Cinch! How they are still trading I do not know, they are operating at a loss, and I can’t imagine they would be round much longer, especially not with the more and more negative reviews arising from how they treat their customers! ‘The Faff free way to buy a car’ I have never experienced more faff than dealing with Cinch and I will never ever again entertain this company, I tell everyone to avoid them at all costs as once they have your money, they don’t care what happens next! How they can operate like this and still have a conscience I do not know! How they get away with selling faulty cars i do not know! Something needs to be done about these cowboy traders!