Josh M

Give citywide a wide birth

Do not buy from this crook! If there was an option to leave zero stars I would. Simon comes across nice as pie until there is an issue with your van. Then he shows his true colours. He makes Dell Boy look honest. My van had a misfire that became apparent 10 days after purchase. When I got the van back to the citywide for them to check it over under the warranty I was told it wasn’t economical to repair. So I rejected it and asked for a refund. Simon refused to refund me and told me to take it up with my finance provider. 5 months later I’ve finally got my money back but my once thriving business has gone down the pan in the meantime due to not having my van and specialist cleaning equipment (that was fitted/wired to my van.) Simon couldn’t care less about the predicament he put me in. He’s the stereotypical used car salesman. I’d sooner buy a van off Harry Wormwood (the dad from Matilda) than buy one off Citywide! He will probably try and blag his way out of looking like a total rip off merchant in his reply to this review but please PLEASE don’t be fooled. I advise anyone and everyone to give Citywide a wide berth. Save yourself the financial and mental strain. I wouldn’t with the past 5 months on my worst enemy.