Dissapointed C

Nice car poor service

Man in a little porta cabin who likes to shout down the phone at Clarke's premier family car centre. So. Love the Discovery but customer service is not high on his list of qualities. We bought the D4 with 1 key, the agreement was a second key would be supplied and coded to the car for £100 which I paid, we collected the car but the 2nd key had not been coded, Lee said it has to be done at a Landrover dealer because the man round the corner that tried couldn't do it, so if we took it and had it done he would pay for it, so i took the car to Marshals Landrover who said it would need a KVM module in order to code the new key, apparently this is a safety feature to only allow 3 keys to be coded to the car, cost of this £400 not including the key as we already had that. Consequently Lee refused to pay saying it didn't need a KVM and he knows better than the 3 Landrover dealers I have spoken to. Well Lee you don't know better and it may have worked on older vehicles but from 2010 the KVM was phased in and my D4 needs a new one to code this key you said you would provide. You went back on your word Lee. I am now booked into an independent Landrover specialist to have the KVM replaced and key coded at a cost to me of £400. Thank you for your contribution of £125 towards this as that is the price you think it should cost because your man around the corner said so even though he couldn't do it, again you know best and oh what was your opinion of main Landrover dealers and their mechanics, quote" greasy little youths that haven't got a clue and there computers are outdated too" bet they will still be trading long after you've gone into liquidation.