LESLIE B
Feel sick to stomach, dont trust on HPI
I write this review in total despair and with no malice to the dealer, however, buyers beware when relying on advice on a car's history from a dealer. I purchased my Land Rover Sport in January 2022 for £29000, not a cheap car, I bought the RAC platinum warranty and Financed it through NOVA Finance. I have kept the car serviced MOT'd and in good condition. So this week I decided to sell the vehicle and purchase a new car, I was selling my Land Rover through the Motorway platform, so I get a price of £19433 estimated at auction, and I was okay with this. Today I receive an email from the motorway people advising me that they cannot sell the car as a VCHECK marker has revealed that the vehicle was sold for salvage as stolen/recovered but was NOT listed as an insurance write-off. The HPI check is useless as they do not do these checks for salvage cars or taxis. I never heard of VCHECK until today, it's more in-depth than HPI. It tells you the true history of the car, and lets you know if the vehicle was used as a taxi! Having been advised of this, I rang the dealership today, and the dealership believed that the HPI is sufficient and NOVA would not finance the car if there were any issues. I have called NOVA and lodged a complaint, I am massively going the be disadvantageous by this revelation, I told them I would not have bought the car if I had known its true history. I urge anyone, to do in-depth checks, the cycle of complaints has started with NOVA and I look forward to months of worry, I'll keep paying the monthly payments now knowing that I bought a salvage car, to stop paying will mean poor credit report on top of devaluation on the vehicle. I advise anyone to make forensic checks when buying, no matter what, who and where. This is a valuable lesson learnt and left me feeling sick to my stomach.