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2 reviews from our car dealer reviews community
Leave a review for Grashion Automotive Solutions
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2 reviews from our car dealer reviews community

Leave a review for Grashion Automotive Solutions
Leave a review
"No customer service skills, avoid!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely disgusted with their attitude to us after deciding not a buy a car we viewed. Very rude, sent us a very disrespectful and condescending email that basically accused of lying about our reasons for not buying. Also, we originally had to cancel our viewing slot due to unforeseen circumstances, but were then able to sort out our situation and called back to say we now would be able to go. They had the cheek to call this a "token gesture"!! Cannot be trusted and clearly appear to be the sort of dealership that will attempt to con people that don't know better. Avoid! Their supposed "good reputation" is entirely undeserved. By the way, the car was not at the standards they claimed it was.

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Antony Grashion - Grashion Automotive Solutions from Grashion Automotive Solutions in response to No customer service skills, avoid!!

What absolute nonsense this review is! Firstly as the review is anonymous i cannot check any of my records to confirm this customer ever called or visited our dealership at all and secondly it actually does not make real sense. We get many customers calling to make appointments to view vehicles and suggest doing so, with how fast stock does and can sell these days. Often customers call to change appointments as circumstances change, so why someone would suggest we would have a what i can only surmise is a bad attitude to changing an appointment is completely baffling. I have only just come across this review on the Bing website and would recommend any customer to look at several other websites where we have hundreds of reviews to get a more balanced view as this website only carries 2 reviews anyway, please see - Autotrader - Trustpilot and Google.

"Family business ran by great people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Efficient, professional, courteous down to earth people. After finding the car I wanted and after a few phone calls and uploading of documents through the finance company I was driving my car home within days. We drove from London to Doncaster to collect my car and as soon as we entered the showroom my partner noticed the car he also wanted and after a few forms to fill in and a phone call to the finance company my partner bought the car. He could have taken it and drove it away there and then but he had to drive my car back to London. The owner agreed to meet us the following Saturday at the show room despite the Christmas holidays and so we found ourselves driving up the following Saturday to collect another car. From start to finish these guys are 100% on the ball, we highly recommend Grashion Automotive Solutions. Mairead Temple.

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Antony Grashion from Grashion Automotive Solutions in response to Family business ran by great people

Thank you for your invaluable feedback. We welcome feedback from all our customers and where appropriate, learn from it to further improve our service. Its great we exceeded your expectations and i wish you many miles of happy motoring in your new car!

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Dealership Information

With over 50 years combined experience in the Motor Trade you can be confident you are speaking to people who know what your needs are as a buyer as well as understanding how stressful this experience can be sometimes.

So when you visit, call or e mail us, you can expect a professional and courteous approach, but not one that will tie you in knots and leave you wondering why you bothered enquiring in the first place!

The new website is now “Mobile Friendly” and easy to navigate no matter what device you are using and we now offer the facility to not only select your car online, you can also apply for finance and usually get an answer within an hour!

We are not a Used Car Supermarket and want to offer a more personal service, but at the same time giving you the customer a great choice of quality cars from all the manufacturers at fantastic prices.

We price check our stock at least once a week to ensure we offer some of the best value cars out there. More importantly though,  you wont find you have travelled miles to be disappointed with the condition YOUR new car is in! We often hear this from buyers who visit us – we take a different view, trying to make each car the best it can be bearing in mind its age and mileage.

All of our stock is “Hpi Clear” and comes with a certificate on the day of delivery.

Less than 5 minutes from J4 off the M18 (DN3 1HQ in your Sat Nav) we are easy to find and can guarantee a great deal everytime. Wether you are a cash customer, part exchanging your old car, or need some finance come and browse our extensive stock at your leisure, theres a wide choice and something for everyone.We look forward to meeting you…

Manufacturers: Sells a variety of makes and models
Independent Dealership

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2 reviews3 out of 5 stars — Rated Average
Excellent
1
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Average
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Terrible
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  • Contact Information

    Address

    Grashion Automotive Solutions
    Unit 1 Barley Court Doncaster Road, Barnby Dun Doncaster South Yorkshire DN3 1SU
    Barnby Dun
    Doncaster
    South Yorkshire
    DN3 1SU

    Get in touch

    01302 888346
    http://www.grashionautomotivesolutions.co.uk

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 09:00 - 17:00
    Sun Closed

    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Grashion Automotive Solutions

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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