Bryan R

Avoid

This review is based on a car sale that happened before the lock down then continued throughout Just be careful when doing deals with this garage as all is not what it seems. I bought a Astra gtc on the test drive it was noticed that there was a squeak coming from the engine also the car was advertised coming with 2 keys and lastly a Bluetooth kit would be supplied and fitted I shook hands on this and collected the car. I was told that all the work had been carried out and the Bluetooth kit would be fitted at a later date, when I got the car home the squeak was still there i rang the salesman and was told it would get sorted a week later the lockdown happened and I appreciate nothing could be done. When the lockdown eased the squeak was getting worse contacted the garage again where they booked the car in for repair turned out it was the water pump that was broken and a oil leak on the engine the work was carried out under warranty. A couple of weeks later I was told my Bluetooth kit was in the garage ready to be collected I mentioned I would wait for it to be fitted I was then told fitting wasn’t part of the deal. I did ask why I would ask them to just supply a kit without fitting where I was informed all about profit margins on the car how much commission the sales make and invited for a cup of tea and a chat when this is all over. So as it stands I have a Bluetooth kit and still waiting for a second key but until the salesman returns to work I can’t get one supplied as he has to pay for it out of his own pocket ?. The lesson I have learned is never strike a deal with this garage as they really struggle to keep their end of it up maybe look elsewhere before using their garage as I believe far better service could be had.