Aaron Mountford in response to Poor customer service

Know exactly how you feel bud, they're an appalling place to deal with, left me with two faulty cars - one brand new from the showroom and another approved used that wasn't actually approved used, they put it on a listed plan warranty from the get go indicating they knew it wasn't approved used and sold it anyway! Had 6 months worth of repairs before I had enough and left them a review warning other buyers - they then refused to do anything to the vehicle until the review was removed, in the end they purchased both vehicles back and I now find they did it fraudulently as they misrepresented the true values of the car and underpaid for both vehicles! And because I refused to accept their shoddy ethics and blatant lies they banned me from every dealership as a result (not just this dealership, but ALL holdcroft dealerships) I asked for the managing director to speak to me but he remained in his ivory tower and declined my invitations. Holdcroft - breaking their customer promise for going on 53 years...