Piotr M

Terrible dishonest salesman in parts de

No wonder people avoid Main Dealers service !!! I was I need od tyre valve stem so I thought the best and quickest way to give a call to Lister Toyota Bristol Brislington. I couldn't be more mistaken!!!!! A person from Tyre Service told me you need ONLY the valve stem, as the sensor ITS OKEY he showed me all components and that they are 2 separate parts connected by a screw only. The salesman at TOYOTA parts department told me I need all the components listed below 1)sensor (not needed by me as all in good working order) 2)stem YES I NEED ONE 3)fixing kit ????? all should be part of stem, (as it is in eBay transaction) All for 98£ ONLY, not even mention that the salesman didn't say to me that I'll need to get a new sensor programmed. Possibly for another 100£ or more. What a load of rubbish as I quickly checked on eBay you can purchase one for 14.99£ (no sensor ) only a stem which comes with a fixing kit all in one. So now you see do your own research and NEVER NEVER TRUST MAIN DEALER !!!!!!! REALLY REALLY DISAPPOINTED Sadly that's my today's experience with the parts department. And yes I had a bad experience with them back in 2023 purchasing my Corolla Toyota Lister Liverpool. Scared to trust them with my service at the end of the month !!!!!!