Karina P

Awful after sale service

Very poor after sale service. Noticed on test drive an issue with Start Stop. Was told it will be fixed on collection... (bought a car week ago) the error did not come up as car was stationary.But the issue only comes up when driving and actually the car is not working as it should. Attempted to contact on several occasions via email and phone...no one ever calls back, always in meeting or on holidays, messeges are being take ...but no response.Complaints at Marshal Group also are useless as asking us to keep trying the branch. Going around a circle. AVOID !!!