Fantastic customer service from Martina at Mercedes Benz Park Royal. I went into the showroom to enquire about an A Class. I was greeted by Martina who was very friendly and professional. I was very impressed by her enthusiasm and her knowledge and will be definitely be purchasing my next car from her.

Do not buy your car from Mercedes Benz Park Royal. I've bought 2 from here and both had faults! In fact after sales have confirmed that several cars are returned with faults. The majority of cars have extensive wear and tear. The test drive route is short on purpose so that you can't fully test the car and therefore you don't know about faults until after you have bought it. Save yourself time, money and hassle and buy somewhere else.

Travelled 250 miles to view a 'as new looked after' b class. Car was appalling. Every panel damaged, front bumper bonnet and wing were mis-aligned from front end impact. The car and staff attitude were shocking. The car should have gone to auction, far below what I'd expect from a mercedes main dealer. Avoid...