Lauren

Dissapointed n skint

Initially the customer service was great no issues at all, that was until i went to look at the car properly, I was not offered a test drive either and was hurried through the paperwork, I collected the car after all i needed it so maybe an air of desperation and i'm guessing that was picked up on, 2 weeks after having the car i noticed funny noises so took it back, they did take it to sort it out but no offer this time of a hire care to use while they had mine, I then went and picked it up and noticed the mileage was still the same so when they had done the work no test drive was done and the issue was the brakes??? again a couple of days later the noise was back only worse had to take it back to the garage, I was told it would be booked in and it would be fine for me to drive until one of the guys moved it and put his foot on the brake, he then said he couldn't let me drive it.... in fact they had changed the wrong brakes in the first place unless both the front and back went at the same time? its not all bad as they fixed it but now a few days after my 3 month warrenty ran out the car is off the road with a mechanical problem that is going to cost me £800, not what you expect with a decent 2nd hand car from an approved dealer eh!!!!