Kim M

Shocking customer service

I bought a mini cooper from MTC Direct. After a lot of problems taking it back 8 times they said they would refund my money if they could not sort out the problem this time we shook hands in it a gentlemen's. agreement they did not sort out the problem but refused to refund my money. They said they washed their hands of the car after I wanted the car back after they had it for 9 days for a job that they said would only take half an hour to fix. They said they were test driving it and I took it back before they had finished with it. 9 days for a half an hour job. Do Not Purchase A Car From them.