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Great service, warm and friendly with great advice and support.
Sales from North West Autos Blackburn in response to Very helpful and great service.
Good afternoon Megan, thank you so much for your feedback, much appreciated! Sales Team.
Sales from North West Autos Blackburn in response to Brilliant Service
Good afternoon, thank you so much for your feedback, much appreciated! Sales Team.
Sales from North West Autos Blackburn in response to My new car
Good afternoon, thank you so much for your feedback, much appreciated! Sales Team.
Sales from North West Autos Blackburn in response to My new car
Good afternoon, thank you so much for your feedback, much appreciated! Sales Team.
North west automobiles have been excellent with me from day one. I had struggled with my license and they were extremely patient, polite, and always professional. Everyone in the company are absolutely brilliant and polite.
Reviewer has confirmed their email address
Sales from North West Autos Blackburn in response to Amazing experience
Good afternoon Leah, thank you so much for your feedback, much appreciated! Sales Team.
Great customer support ask for Patrice , happy with the car which is brilliant condition. I would highly recommend.
Sales from North West Autos Blackburn in response to Great service
Good afternoon Craig, thank you so much for your feedback, much appreciated! Sales Team.
Sales from North West Autos Blackburn in response to Great service
Good afternoon, thank you so much for your feedback, much appreciated! Sales Team.
Bought a car with 12 months MOT that was carried out 2 day before purchase.when the car was looked over the day of purchase found that it had a leaking exhaust that had been sprayed to disguise it and 2 front lights not working and 1 of the tyre walls was badly cracked all around.after many phone calls it was quicky realised that the garage were not prepared to help and even said the tyre and exhaust could have been damaged on the drive home even though the previous mot shows the damaged tyre as an advisery..as a parent i have booked the car into a local garage to get the car safe and pay for the work myself..they will be reported to the relevent dvla department
Reece Adam in response to Sold a car with MOT failures
Good morning, thank you for your feedback, we are very sorry to hear of your concerns, the vehicle had a full Mot, Service and we replaced the timing belt and water pump prior too you collecting it. Your son contacted us days after purchase with a few issues and we advised him to return it for an inspection, to date we are still waiting for the vehicle to be returned. With regards to your exhaust, yes, at its valet stage, the tip was sprayed silver to make it look nice, that’s no different to us polishing the body, windows and lacquering the engine bay, they are all done to make the cars look as best as they can be, I’m sure our customers would complain if we had dirty cars on display, you also complained that there was a hole in it and water was escaping from it, we tried to explain to your son that at the manufacturing stage there is a drain hole made in the rear silencer, this allows for water and condensation to drain itself instead of being sat in the rear silencer, you can look this up on Google or ask any mechanic, we always investigate MOT advisories. Our offer of an inspection and of any rectification work required still stands and hope you take up on it as we always want to go “That Extra Mile”.
Not even had the car 12 hours and it’s broken down we’ve rung the north west autos Blackburn and they’ve said they will ring us back they haven’t there knowingly in the wrong would thing twice before getting a car from here
Reece Adam in response to Not great
Good morning Carla, Thank You for your feedback, we are very sorry that you had an issue with your vehicle after purchase, as you are aware, the vehicle was collected by us and bought back to our workshop, a sensor had failed and is on order, you should have you vehicle back soon and fully repaired. Once again, we are sorry for the inconvenience that it has caused you, every vehicle sold gets a Service, Mot and a full road test, however, we cannot stop or predict electrical component failure but we can promise you that we will be there every step of the way with you.
Great garage with lovely staff. No pressure sales just simple and easy transaction. Car was just as described and very happy with the service received. No problems recommending NWA.
Reviewer has confirmed their email address
Sales from North West Autos Blackburn in response to Sensible attitude to car sales
Good afternoon, thank you so much for your feedback, much appreciated! Sales Team.
Szabina was so helpful. We live 2hrs away from this company, so we’re a little nervous. She’s been in contact at all times, even sent me videos. Great customer service!
Reviewer has confirmed their email address
Sales from North West Autos Blackburn in response to Szabina was so helpful
Good morning Nina, thank you so much for your feedback, much appreciated! Sales Team.
Staff were friendly and welcoming, all questions were answered promptly and the customer service was brilliant! 👍
Sales from North West Autos Blackburn in response to Great service
Good morning, thank you so much for your feedback, much appreciated! Sales Team.
Sales from North West Autos Blackburn in response to Great service
Good morning, thank you so much for your feedback, much appreciated! Sales Team.
We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.
We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.
Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
| Excellent | 431 | |
| Very Good | 16 | |
| Average | 2 | |
| Poor | 6 | |
| Terrible | 24 |
North West Autos Blackburn
24 -26 Canterbury Street
Blackburn
Blackburn with Darwen
BB2 2HP
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 18:00 |
| Sun | 11:00 - 16:00 |
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