Warren H

Mercedes 180

I would like to commend the exceptional service I received at the car dealership. Sam, the salesperson I worked with, created a welcoming and pressure-free environment. His impeccable manners and outstanding people skills made the entire experience pleasant. Not only did he assist me in purchasing a Mercedes 180, but he also helped me transfer my old number plates and handle the tax for the new vehicle. Sam meticulously went through all the controls with me after the sale, demonstrating his dedication to customer satisfaction. He is truly an invaluable asset to your company, and his personalized approach made me feel like a part of your family business. I would also like to extend my gratitude to the lady at the front desk who went above and beyond to make our visit enjoyable. She took the time to engage with us, offering drinks and even providing crayons, a book, and biscuits for my grandchild. Her kindness and attentiveness made a lasting impression on us. Overall, I want to express my thanks for the exceptional service provided by Sam and the front desk staff. Their professionalism and genuine care for customers like me are truly commendable. Thank you for a wonderful experience. Warm regards, Warren