Kelly

AVOID

I purchased a used Vauxhall Astra GTC from the Parks East Kilbride branch and just 3 days later the tyre exploded on the motorway. When I called to report it to them they advised me it was "wear and tear" and it was nothing to do with them. Appalling customer service, it was lucky we didn't end up in a serious accident then it would have been a more serious claim! Then a couple of weeks later I could hear a high pitched noise coming from the back end of the car so I took it to a local garage to check out to be told the rear brake pads had seized and welded together and were literally just hanging on. I paid to have this fixed privatly given the severity of it. When I spoke to the garage to tell them of the further problems, they agreed to do a full health check on it. Which was carried out and nothing came back from it . Another few days had passed and yet another noise could be heard from the back end of the car, like a rattling/clunking noise. My confidence had completely gone in this car so I called the garage again and asked for our money back. They refused and told me it would need to go through trading standards etc. They're quick enough to take your money and sell you the car but as soon as something goes wrong its nothing to do with them. All in all, this car was not fit for purpose and certainly not road worthy.