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George has been fantastic. He helped us find the car we wanted and arranged everything from getting the car and us viewing and test driving. Smooth and friendly service. We never felt rushed or pushed. We actually bought two vehicles as we appreciated the service !
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Reed Autos from Ponko in response to Fantastic service and a superb service
George is ever so happy to hear about how much you enjoyed your Reed Autos experience. However, the entire dealership would also like to thank you for the awesome 5 Star Review and really hope to see you back here for your next vehicle purchase. We wish you all the best, James! Enjoy your car! - Reed Autos
I am very pleased with the 08 Toyota Aygo I recently purchased from Reeds Autos. The car runs very smoothly, very economic and it’s exactly what I was looking for. The service was great, Jacob was a star in keeping updated whilst the car was going through a service and MOT. Car was also presented very clean and all that was decided before hand was delivered.
Reviewer has confirmed their email address
Reed Autos from Ponko in response to Great car and great service.
Thank you ever so much for your fantastic 5 Star Review, Idilia! We are ever so pleased to hear about how happy you are with the vehicle you purchased from us, here at Reed Autos. Jacob let us know about how delightful you were to deal with and wish you all the best with your gorgeous Toyota Aygo. Enjoy your car! - Reed Autos
Great service salesman George was very helpful and kept us informed all the way to the day we picked the car up
Reed Autos from Ponko in response to Great service
Thank you ever so much for your great 5 star review, Max! George is ever so pleased to hear about how much you enjoyed your experience and cant wait to see you here again for your future purchase. All the best - Reed Autos!
Reed Autos from Ponko in response to Good service
Thank you ever so much for your review, Dave! We are very pleased to hear about how happy you were with the Customer Service given by our team. Enjoy your car! - Reed Autos
Jacob was charming and Very helpful. Was a pleasure dealing with him
Reviewer has confirmed their email address
Reed Autos from Ponko in response to Great service .
Thank you ever so much for your review, Doreen! We are extremely happy to hear about your experience with Jacob and wish you all the best. Enjoy your car! - Reed Autos
Excellent service throughout, we were buying from South Wales and Jacob who we dealt with couldn’t have been more helpful providing pictures and videos in advance and making sure he was available for when we were able to travel down and view. The car was as described and competitively priced.
Reviewer has confirmed their email address
RYAN PAVEY from Ponko in response to Excellent service
Thank you for your fantastic 5 star review, Glyn! Jacob is always so happy to hear about his customers’ Reed Autos experience and had a huge smile on his face when reading your review. Overall, we are so pleased with how successful your experience was, considering the distance you came to view the vehicle. So, please take care and most importantly, Enjoy your car!
Love my car. I am very hot on customer service and really quite hard to please, but I give Reed five out of five stars. Friendly whilst professional, no pressure sales or fancy sale spins. I first spoke to Ryan (Head of Customer Services I believe) and George was our sales person. Both were exceptional. They had good knowledge about the car I was interested in and nothing was too much trouble.. George was flexible and helpful about making arrangements for the test drive and then collection. He explained about the option of putting a refundable deposit down on the car so it would be held for me until I could do the test drive, he even pointed out where the car had had a spoiler so there were no surprises. When I arrived to test drive the car, he had already had the body work where the spoiler had been, cleaned and the two small screw holes plugged. He was very well organised, had all the necessary paperwork ready, in folders and nicely displayed. He was patient and explained everything I needed to know, without being condescending. He answered a straight question with a straight answer without a load of sales talk, which was refreshing. George was very smart in his suite and general appearance, which although may not be important to everyone, was nice to see. There were good COVID safety measures in place at the premises. Even in these difficult and unusual times, I have to say it was the best car buying services I have had. Excellent. It was worth the hour drive.
RYAN PAVEY from Ponko in response to Excellent customer service
Wow! What an absolutely fantastic review, Debbie. Both Ryan and George would like to thank you for your kind words and are so very pleased to hear about how much both you and your husband enjoyed your Reed Autos buying experience. Please do enjoy your gorgeous new SUV and be sure to keep in contact with us, we love hearing from our customers, Debbie. Enjoy your car!
Couldn't be happier with my car and the service I received.. thank you Jacob
RYAN PAVEY from Ponko in response to Great Service
Jacob is ever so pleased to hear about how happy you were with your overall Reed Autos experience, T! Here at Reed Autos, we always focus on the service each and every customer receives both before and after their sale, so are ever so happy to hear about your experience. We do hope you are having a great time, driving your gorgeous new convertible. Enjoy your car!
Great dealership. Excellent Customer Service. Jake in particular was very helpful. Highly recommended.
RYAN PAVEY from Ponko in response to Reed Autos
Thank you or your outstanding 5 star review, Paul! Jake is very pleased to hear about how happy you were with the service he offered you during your Reed Autos buying experience. We all look forward to welcoming you back here in the future. Enjoy your car!
I cannot recommend Reed Autos highly enough - very friendly and helpful service with great staff and lots of car choices. I am now the proud owner of a great car! Huge thanks to Charlie Gysin and the team Max
RYAN PAVEY from Ponko in response to Absolutely brilliant service
Thank you ever so much for your review, Max! We are so pleased to hear about how happy you were with the service you received here at Reed Autos. Charlie and the team look very forward to seeing you back here in the future. Enjoy your car!
Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.
Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.
With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 740 | |
| Very Good | 178 | |
| Average | 1 | |
| Poor | 5 | |
| Terrible | 5 |
Ponko
27 Royston Road
Cambridge
Cambridgeshire
CB22 6SE
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 17.00 |
| Sun | 10.00 - 16.00 |
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