Trevor S

Poor experience

Bought a Skoda Yeti 18 months ago over a bank holiday and had to wait almost three hours owing to the accounts staff being off and they wouldn’t release the car as they couldn’t verify that it had been paid for. As a good Will gesture they offered me a free service. Took my car there 26/06/20 with an arranged time slot. They were aware I was going to wait there and had to wait half an hour for they even started. Having had a health check there were recommended work totalling almost £3000. This our second vehicle and we don’t use it much. I won’t be calling there again for sure