Anonymous

Terrible! Avoid at all cost

We had our car for 8 months and not one single problem.....we stupidly wanted an audi service stamp. After our service which with a gearbox service aswell cost over £1200 we heard a knocking sound on the engine and took it back and back again and back again over 2 months and each time we were told it was different things...1st it was 2 struts rubbing together that they fixed...but still a knocking sound...then they couldn't hear anything....then they say it's normal and nothing wrong with our 70 grand car....yet the noise wasn't there before the service??? And now we want to take it and pay ourselves for a 2nd opinion at another audi specialist....but audi sheffield (well jct600) say they won't be interested in another opinion so that's that....... oh and each time we have been we see a different girl on servicing who just pass messages on and know one knows what's happening and give differing accounts each time. We have had a terrible experience where they seem happy yo take your money but aren't much help in fixing problems. Should be able to give minis stars as doesn't deserve the minimum 1 star. Will never use again and has put us off buying audi again.