Chris B

Warning please read

***Warning, please do not consider purchasing a vehicle from this dealership before reading this... If you’re viewing a vehicle after seeing it online please make sure you go around the car meticulously. Having purchased my car I found faults with paint corrosion on the roof trim (that had been covered up) and a significant parking dent which was also covered up with t cut. I raised my complaints a few days later when I washed my car for the first time and subsequent found the damage. The responses I’ve had from the complaints team have been dismissive, ignorant to my rights. I’ve paid over CAP for the car and expected it to be in an excellent condition and not below this. I don’t often raise complaints but I feel aggrieved here at how they haven’t been transparent with the true condition of the car and the ignorance to my genuine complaint. I’ve now had to raise things with the Motor Ombudsman.