Chardé L

AWFUL HORRID COMPANY

AVOID! this company was absolutely awful after the money had been taken from me for the car they have now added over £200 on as I returned it as it was sent out with curbed alloys, kicked in air vents, the bumper has actually been rear ended then coloured in with pen, the strong smell of smoke and the tyre presser sensor broken after being told it would be fixed by the time I collect it then when I go to collect it it was parked on double yellows and the driver couldn’t get away quick enough. I understand second hand cars have a certain standard with them but after a week of getting quotes to get it fixed this totalling £1600 and plenty of failed call backs from them I asked to return the vehicle. Well apparently even within the 14 days they were saying I was expected to allow them to rectify and rejecting my return! My partner had to call them as obviously an angry man at the end of the phone got the outcome I had asked for rather than a young woman!! The car should never of been sent out in the condition it was in. Cause I wanted to return it they wanted £784 for the miles added onto it! 250 miles were them driving it back. Luckily I had an amazing finance company that were able to help in getting my deposit back as the garage was only wanting to refund £6100 from a £7138 deposit I put down on the car which took them 14 days to return. Car was BMW 218i in blue bp71 uvg