Djamel S

Warning all

Hi, I’ve got an Audi A6 2015. I used it for business. I look after the car very well as my car is my workplace and my car brings me my income. I had a engine management light for the first time about a year and half ago. I called Audi, they checked the cart and I paid £1385. Super expensive! I couple of months later the engine management light came up again. I had a 2 year guarantee for the work that had been done but they figured out a way to charge me again. It was £400 this time. Also I’ve got a service plan with them. Which I pay monthly for. Last year on the 19th of February my car was at the garage for the service. I was driving the car the day after the service. I heard a sound and it came up on the dashboard that there wasn’t any oil in the car. I wasn’t happy with this terrible service. I lost money for the whole day as I had to return the car to the garage again. The manager at Cambridge Audi gave me £150 for the day as I couldn’t work that they and they refilled the oil in the car, I believe that if they had done the service properly that I wouldn’t have needed to go back again. On the 11th of December 2020,I had the engine management light come up o. The dashboard again. I spoke to the service department and I booked the car in for the 19th of December. They said that the work on the car would take 3-4 working days. But they kept my car for 20 days. I couldn’t work or make any money at all. I was without an income for 20 days. I picked up the car and the day after it came up on the dashboard that the coolant level in the car was empty. I return the car to the garage and the kept it for 2 more days. When they had the car for 20 days I did request for them to do the service as well. But it obviously hadn’t been done properly as the same like last year no oil on the car I was shocked and very angry about it. The mechanic garage is horrible without experience. Keep away from there. They will rip you off. It’s a shocking place.