A big thankyou to Wendy and Greg my daughter loves the fiat bravo you were very helpful it was a pleasure doing business

i went down to the haydock branch to view a ford focus c max and test drove which seemed to drive pretty good apart from the damp in car from the valet which they did not let i dry out and boot would not open and was promised it would all get sorted despite all all this and the aggressive sales tactics (which kind of put me off wanting the car) i needed a vehicle and i put a cash deposit of £300 down on the car and was told it will be ready the following week so rang days prior to picking the vehicle up and was told a pick up time of 5 pm so drove down in horrendous traffic to get their and find out that the car had been crashed beyond repair in my eyes and they tried their hardest to tell me i was not and they would fix it but i intended to use it as a family car and will not put our lives at risk to line their pockets i asked for a refund and was told it would be in my account the following Friday even tho i payed cash which never happened so rang numerous times to be passed around the office like a bag of toffees with false promises of a refund and after over a month of money chasing and false promises i finally got refunded after speaking to manager who seemed to be conveniently busy till i stated i would no longer ring them and will be coming into office to sort it out and will be charging them for my time now i was not going to leave a review but now i have my deposit back i have continued my search for a vehicle and came across the very same vehicle with a £30 price drop so i would like to warn people of this company be very cautious when buying from these guys they will fill you with lies to sell you in my eyes dangerous vehicles the vehicles reg for said car is mj54wtk so if you want to be messed about lied to or buy a potentially dangerous car (in my opinion) these are your guys would give 0 stars if possible

fantastic service from start to finish

Just picked to my new car and I’m absolutely over the moon with it and the service I received. I went to see the car last Wednesday and all my finance and part exchange was sorted in less than a week!! Wendy is absolutely brilliant, so friendly and helpful and kept me up to date with everything. I would highly recommend them.

I've traveled almost 400 miles and bought a lovely 320d from Vision Motors Direct, the service was great, but I had to wait over an hour to see the car even though we had the viewing scheduled at the time I arrived. I would highly advise you to check the car before purchasing from this crowd independently. The car somehow passed the MOT with bald rear tires. The aircon gas was gone, and tracking was off. The only thing I noticed when while buying the car was that the alignment was a bit off and the steering wheel wasn't straight. I've pointed this out and HAVE been assured by the ''Manager'' that they will cover the cost of this. Suprise, Suprise the manager said he did not remember anything. Very disappointing. Certainly wouldn't buy a car from them again BEWARE!

i made a phone call to Vision Motors Direct to enquire about a hyundia tucson and was told by the sales man the car was ready to view and will have been through there work shop and was ready to go. i travelled 98 miles to get there. when i arrived the car was dirty but i was prepared to look past that so had a test drive and on first impression the car seem ok so i had already swapped my insurance over , i agreed to buy it. then i noticed the front tyres were bald , when i asked about the mot i wastold it had not been done but they would knock the money off for it. i blame myself for buying the car i should of walked there and then but i didn't. after driving the car for a week it required new front brakes , new tyres, stop start fault which needed a new battery to solve and a faulty fuel gauge plus when i went for new tyres there was no locking wheel nut adaptor in the car , that alone cost me an three day tour of different garages and £50 to remove them. when i complained all i was told was its under warranty at hyundai so take it there. the faults i have mention are not under warranty.i did ask them for a refund and for me to return the car but they more or less laughed at me. they never phone you back and just hope you will go away.my advise would be to steer well clear because once you drive away from this place thats it

Saw an astra which looked great! Wendy was lovely and patient despite being busy and allowed me to test drive the vehicle first. I agreed to buy the car straight away and my old car settlement figure was agreed very easily. I was in and out within half an hour. Only setback was collecting my car. Was advised it would be ready on a wednesday morning only to find it wouldn't be ready until the afternoon after I had already arrived. Thankfully Wendy was apologetic and transparent about the error. After getting the car home I found the wheel alignment was out and my service book wasn't stamped but after speaking to gary who could probably tell I was anxious, he got me booked in on the friday morning and the problem was fixed for me within the hour. I was also impressed with e-mail communication regarding my part ex as I asked when my settlement would be paid and got a reply within 48 hours asking to confirm settlement documents so the car could be paid. I'm bringing my partner here soon to look at a new car for herself All the best, Daniel

Saw a vehicle on autotrader that looked great in the pictures, nicely detailed, good description etc. Went to view on a Saturday but the car was at their holding compound, approx. 15mins away. They were busy and it would likely have taken 1hr to retrieve the car so we agreed to come back the following Monday. I was encouraged to leave a £100 holding deposit to secure the car until I returned. Invoice was drawn up, salesman was friendly and professional so I had no concerns. Went to see the car on the Monday and it wasn't in as good a condition as expected and wasn't for me. We amicably exchanged details and assured the £100 deposit would be back in my account within a few days (4th May). Almost THREE weeks and MANY, MANY phone calls later, I eventually received my £100 late on the 21st May. Don't put a holding deposit down. You have been warned about Vision Motors Direct.