Ricky

Avoid at all cost

Me and my partner bought a lovely £11000 Mercedes C class at this dealership. Sale process was fine and finance fast and smooth. Bearing in mind I was working here at the time of purchase you would think any warranty fix was easy?........NO...... Rear light was classed as MOT failure as it had no rear tail light emitted. Gave the garage a week while on holiday to fix at Mercedes Swansea while a recall was fixed, but the work was not booked with the light........ I ended up diagnosing the fault and they paid for the part. Out of the 3 month warranty bracket, we found the car to be completely out on tracking and wore a nearly new tyre bald. An engine oil leak and front wheel bearings left loose as you tighten them up on a Mercedes. Pre sale checks are far from the level needed to sell cars at that price and you will get issues down the line. They also blocked message contact to both of us through Facebook etc.