Sam

Ford Smax nightmares!

Back in April, I bought a 2010 Ford Smax from them. From the minute I bought the car I had nothing but issues. The stereo wasnt working so I replaced this and also the car was running very rough and stalling. Firstly it was apparently just needing diesel cleaner running through it, but it actually needed injector seals replacing at my own cost. Then after this there was an issue with the EGR valve which the wiring had been chewed by rodents of some sort (this was pointed out by an AA mechanic I had to call out due to the car not starting) which took 2 separate visits to their own mechanic as the first time round they just "cleaned" the EGR valve. Then there was a problem with the battery which I replaced and this still didnt resolve the issues as there was also further issues with the injectors. After around 10 weeks and hundreds of my own money spent, and continuous emails and calls, they gave me the money for the car back, but not the hundreds I had already spent myself and they took the car back. Fast forward 2 weeks and the car is back up for sale on their website for £650 more than I originally bought it for! I can only hope whoever buys this vehicle has it thoroughly checked before they pay any money over so they dont end up hundreds of pounds out of pocket like I did!