Sandy B

Very poor experience

We bought our first Aston Martin away from the dealer at Lawton Brook this April and it ended up a BIG mistake! The reviews looked good and the car spec was exactly what we were looking for, delt with Chris who told us the car was perfect as that's what Lawton Brook only deal in sounded great so we done a deal and went down to get it On inspection paint work was damaged and price had to be re negotiated, thank goodness we didn't accept there FREE delivery...on road test stop start light wouldn't go off Chris advised it was due to sitting around and would be fine! More rubbish ended up needing a new battery. Service book and hand book was missing and we were walking away but Chris promised he would order one from AM Leeds and send it on to us and confirmed it by email, after numerous phone calls and emails Chris eventually told us it's here and will send it out recorded delivery...did we ever get it...did we heck...just told total lies...certainly wouldn't recommend and for all the difference on price I will never make the mistake of using back street garage again...dealer only for us.