Paul K

Service

I left my broken down Škoda superb with you on 9th July informing me that because of the holidays it would not be put on to the diagnostic until 22/ July . No one contacted me on that date I when rang to be told they where very busy and couldn’t tell me when it would be done after a lot of call and promises of return calls , apparently it was done late Friday afternoon but was told I would have to wait until Monday for someone to ring me re what the problem was and parts required etc despite two further calls. Today 28th July and the promise of an immediate return call still waiting at 4.45pm . I am a self employed taxi driver and need my car AA recommended you as they could not find the fault definitely not top rated in My books for great service so many broken promises