Roy N

Buying our Audi Q3

We recently bought an Audi Q3 from Hitchfields Ltd Huddersfield, having looked on line for the exact model my wife and l wanted, fully loaded, Automatic with a sun roof. We found the exact car, contacted Sam and agreed the purchase with a deposit. Arranged a pick up date to travel up from Tonbridge Kent, on arrival saw our new car all brightly cleaned like new, made very welcome with a coffee in the waiting area. Test drove the Q3, fell in love with it, Sam completed the transaction, brilliantly and professionally. On using the car found the sunroof had an issue and would not close correctly due the passenger side mechanism catching up and had become dislodged. I informed Matt at Hitchfields who asked me to arrange with a local garage to me to investigate and repair as this was covered by their warranty. Both the garage and Matt have been in direct contact, the repairs are now in progress. I am very pleased with the whole transaction, the genuine concern shown when the sunroof was found to be at fault and the remedial Acton taken to overcome the issue. Both Sam and Matt have been exceptionally professional in their role's, my wife and l a two very happy customers.