Anonymous
DO NOT BUY A VEHICLE HERE!!!! AVOID!
Absolutely diabolical! Avoid these con men like the plague! Currently in the process of taking them to court - hearing date on the 1st October! They are con men, selling faulty cars ! Read all reviews before buying, all the same issues, bad communication, fault lights and management lights not working, refuse to take responsibility and push on time to resolve issues so they can try to push it passed a timescale for CRA! They falsify MOT documents and try to demoralise people. They don’t respond for weeks and weeks to push on time! Their ADR service are biased towards the company and try to be little you , I reported my car as faulty 1 month after purchase! I agreed to a repair which was not done correctly and the faults not rectified as promised to which I have proof of! I have given them numberous chances to sort it but I’m taking this company all the way and I won’t give up, with pages and pages of evidence against them to prove my case! They use a car garage called VW car repairs to repair faults annd I feel so sorry for the manager there who has to deal with endless calls from people, he was the only decent person I dealt with, he confirmed to me that my car was a massive mechanical failure and after weeks of back and forth to them ASW refused to claim liability and told them not to fix my vehicle or even do the diagnostics to see what faults were present, their response to the court claim was even a lie stating I refused to return the car for testing, I drove 150 miles round trip and left my car there for them to ring me and say that ASW would not claim liability! All this in writing! So they are even lying on court claims!!!!!! Avoid!!!!!!! I have waited until now to write this review in the hope they would come to their senses but they haven’t !!! All the evidence I have will be posted on social media and every other platform to ensure people don’t get treated and abused like I have! Nearly a year of this and they couldn’t care less! £10k for a car that only worked for 3 weeks! Is disgraceful, and I have 3 children and no reliable vehicle! Drive for 1 mile car goes into limp mode and engine light comes on; been this way for nearly a year even though it was apparently fixed by them and all faults rectified, which was a lie!!!!!!! They are con artists!!! Anonymous