Respond to
a review

Conor B

Awful company.

Single worst service i have ever recieved, incompetence at it's finest. After purchasing a converted VW Transporter from Alan Kerr Ltd. 6 months ago, I have been back with multiple issues no less than 9 times in just 6 months. With … More claire keeley Local Guide·12 reviews·3 photos 2 months ago We have just purchased a Bessacaar 599 from Alan Kerr motorhomes, our experience has been brilliant. Ryan, Jason and Mr Kerr have all been incredibly helpful and our trade in and purchase were dealt with in a very professional but friendly … More Photo 1 in review by claire keeley Photo 2 in review by claire keeley Photo 3 in review by claire keeley ❤️1 Alan Kerr Motorhomes (Owner) a week ago Hi Claire, thank you for the 5* review and the added pictures, we love to see it! We will make sure to pass on your kind words to Ryan, Jason and Mr Kerr himself. Happy Motorhoming! Melody Nicholls 1 review·1 photo 5 months ago We have just purchased our third Motorhome from Alan Kerr. I have to say the whole experience from sales to after sales snags has been amazing. They have been absolute professionals. Jason was our sales man. He was informative and … More Photo 1 in review by Melody Nicholls ❤️1 Alan Kerr Motorhomes (Owner) a week ago Hi Melody, thank you so much for the 5* review! We're so glad you had such a great experience throughout all of our departments! We hope you enjoy your new Malibu and we hope to see you again in the future. angie kibblewhite 2 reviews·2 photos 5 months ago Great service by Jason and the team at Alan Kerr with the purchase of our motorhome. Lovely to deal with a guy that was keen to do business , helpful with everything to do with the motorhome showing us the features and ensured we were … More Photo 1 in review by angie kibblewhite Photo 2 in review by angie kibblewhite Alan Kerr Motorhomes (Owner) a week ago Hi Angie, thank you for your 5* review! And for sending us in some pictures, we love to see you enjoying your Motorhomes. We would agree, Jason is a great asset to the team. We hope to see you again in the future. Reviews Alan Kerr Motorhomes Google review summary 5 4 3 2 1 4.4 (178) Reviews All company11 campervan10 videos7 questions7 +6 Sort by Most relevant Newest Highest Lowest Conor Byrne 4 reviews·1 photo Single worst service i have ever recieved, incompetence at it's finest. After purchasing a converted VW Transporter from Alan Kerr Ltd. 6 months ago, I have been back with multiple issues no less than 9 times in just 6 months. With … More claire keeley Local Guide·12 reviews·3 photos 2 months ago We have just purchased a Bessacaar 599 from Alan Kerr motorhomes, our experience has been brilliant. Ryan, Jason and Mr Kerr have all been incredibly helpful and our trade in and purchase were dealt with in a very professional but friendly … More Photo 1 in review by claire keeley Photo 2 in review by claire keeley Photo 3 in review by claire keeley ❤️1 Alan Kerr Motorhomes (Owner) a week ago Hi Claire, thank you for the 5* review and the added pictures, we love to see it! We will make sure to pass on your kind words to Ryan, Jason and Mr Kerr himself. Happy Motorhoming! Melody Nicholls 1 review·1 photo 5 months ago We have just purchased our third Motorhome from Alan Kerr. I have to say the whole experience from sales to after sales snags has been amazing. They have been absolute professionals. Jason was our sales man. He was informative and … More Photo 1 in review by Melody Nicholls ❤️1 Alan Kerr Motorhomes (Owner) a week ago Hi Melody, thank you so much for the 5* review! We're so glad you had such a great experience throughout all of our departments! We hope you enjoy your new Malibu and we hope to see you again in the future. angie kibblewhite 2 reviews·2 photos 5 months ago Great service by Jason and the team at Alan Kerr with the purchase of our motorhome. Lovely to deal with a guy that was keen to do business , helpful with everything to do with the motorhome showing us the features and ensured we were … More Photo 1 in review by angie kibblewhite Photo 2 in review by angie kibblewhite Alan Kerr Motorhomes (Owner) a week ago Hi Angie, thank you for your 5* review! And for sending us in some pictures, we love to see you enjoying your Motorhomes. We would agree, Jason is a great asset to the team. We hope to see you again in the future. Conor Byrne 4 reviews·1 photo 17 hours ago New Single worst service i have ever recieved, incompetence at it's finest. After purchasing a converted VW Transporter from Alan Kerr Ltd. 6 months ago, I have been back with multiple issues no less than 9 times in just 6 months. With the first big issue occurring just two days after picking up the vehicle. Right from the start I went through 3 different salesmen just to get the purchase through due to complete incompetence and a severe lack of customer care. I recieved the van with a new MOT, a supposed service and a 12 month warranty, also a safety checklist that had all been ticked off as safe, only to discover shortly after that it was all lies. The "leisure battery" that was in the van not only had no battery cover and the terminals had been taped up with duct tape, the battery of course failed completely and was replaced under warranty however the technician stated that battery should have never been in there in the first place and that it obviously hadn't been checked. The entire electrical system was also faulty and had to be stripped and re-wired which again makes it very clear that there were absolutely no checks carried out before the sale of the vehicle. During this entire fiasco I had to constantly chase things up with the dealership after constantly being promised a call back, it never once happened, nearly every single time I had to go to the dealership in person just to be able to speak to anyone. I'm still stuck with the vehicle (still riddled with issues) as they are now refusing my rejection of the van and are now forcing me to take it down a legal route. I would not recommend this criminal firm to my worst enemy.

Dealer   Reviewer