John

Seat mild hybrid fault

Arnold clark, seat, seafield, edinburgh, Booked my car in for a diagnostics check as the mild hybrid 48v system stopped working all together, hadn't worked for over a month, at first they said they couldn't find anything wrong with the car except a breather pipe for the petrol emissions which they wanted £580 to change, i asked them to drive the car round their building which they did, yes we can see the fault now, but after having the car for two days they had no idea what was wrong, this wasn't a intermittent fault, the hybrid side of things didn't work at all, but they didn't know what was wrong or how to fix it, i asked if i should just collect the car, the answer was yes, i was charged £356 for two diagnostic checks, so beware anyone with a mild hybrid fault going to this main dealer as i don’t believe they have the ability to diagnose hybrid problems or actually repair them. The service department office worker was nice, so this review has no reflection on them.