Lisa P

Welded wheels

Purchased a car from this company within 6 months I kept getting a flat tyre eventually took it to a garage for repair and was told both back wheels were previously welded, this unfortunately weakened the wheels structure and a crack next to the previous weld appeared causing the continuous flat tyre, this wasn't disclosed at any point I then took the car to Mercedes it also emerged that the 2 front tyres were normal tyres but the back tyres were run flats this also wasn't disclosed. I fully expect a 9 year old to have issues but had the company inspected the vehicle like it stated on its website this information would have been disclosed I then could have chosen a different vehicle. As I paid by credit card I was protected by section 75, Tony offered to replace the 2 wheels and tyres but since speaking to credit card company they stated I must allow him to resolve, however the company are now not responding to my requests to honour what they originally offered. I would advise other potential buyers to inspect fully before purchasing and not believe the website that all cars are fully inspected as this is clearly not true. I now have a car that since September is not drivable my kids and elderly mother rely on me to drive them around so this situation has had a major impact on all of us. Unfortunately used car salesmen don't consider the impact a undisclosed issue can create. So my advice be extremely cautious.