Bart

Terrible experience.

Extremely disappointed! Booked MOT provided by Audi Swindon. Car been booked at 10:05am. I ask how long it’s gona take because I have to be at work at 1:00pm. They said around 1- 1.5h. When arrived they again ask what time I need car and I said that maximum to 12:00. At 12:00 they told me that I have to wait 10- 15min longer. Finaly 12:40 they finished. I already know that gona be late at my work... Nearly 3h for MOT (been there at 9:40am) and I don't booked any additional service like car wash etc.... Week before (6 days from MOT) car been in Audi Swindon for tpms dash light. Take 8h to clear dash light... They check car, send me video and let me know that car is in perfect condition. All suspension parts ,brakes,tyres etc... On MOT they change mind and put me 3 adversories! From check to MOT I didn't even drive ! Millage could be checked on the system. I came before to make sure that car pass with no adversories! They said that someone contact about that issue! But that's never happen... I call them and ask again, Laura from reception told me that someone back to me on Monday. That's also not happen... Terrible experience.