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Miss C

Awful #disabled

Im disabled I asked for a certain spec car. Ready to go with good technical amd mechanical parts and some internal wishes on spec. Eg wont need anything anytime soon. I was told it had a recent service which then turned out to be 6 months ago. No MOT but assured it was sound. Media has a technical issue when connected by usb, tyre tread is low (i found out when swam round the cemetery car park at a funeral) the brakes less than useless. The car was given a service to make it "recent" as sold but guess what has yellow warnings on brakes and tyres. Media still not working. I asked them to do the MOT at the same time as the service as agree by them but they forgot. So I now have a useless dangerous car with low brakes, low tyre tread and no MOT which runs out when im away at my mums care home visiting her. Been sent round in circles by multiple emails asking me for clarification over and over when ive clearly said from day 1, brakes scrape and grate, Media not working, tyres slide. Given the 100 point check sheet on request which even says I have a spare tyre. The Dacia duster does not have a spare tyre! Blagged and tagged. Would expect more when buying locally as a disabled person. I originally went in for a motability car. No escalation process to higher management. Sold by Finn and service arranged by Martyn. No Adr. Will continue with motability, dial and trading standards. All documented and recorded.

Dealer   Reviewer