Liz B

Very good customer experience

Very good customer experience, delivered my van to time and I'm very happy with it. The whole team at Free Spirit worked hard to convert my van on time with quite a short deadline. The advice on fit out and extras was great and I'm really pleased with my van, looking forward to many adventures in it! Improvements that I think would make this a 5; - Handover was good but I forgot quite a few of the details and I don't understand everything about the camper - A manual that covers the info given in the handover would be really useful. - A What's App group that customers could voluntarily join to share tips, ask questions of each other etc. - Or maybe a booked follow up call to provide an opportunity to ask and answer queries. Really hope this is helpful.