Paul W

Pressured for none refundable deposit!

STRONGLY ADVISE ANYONE CONSIDERING THIS DEALERSHIP TO BE CAUTIOUS. I WAS PRESSURED INTO PAYING A £500 DEPOSIT FOR A CAR I HAD NEVER EVEN SEEN IN PERSON. SHORTLY AFTERWARDS, I EXPERIENCED A SERIOUS CHANGE IN CIRCUMSTANCES AND LEARNED I WOULD BE MADE REDUNDANT AT THE END OF 2025. I IMMEDIATELY EXPLAINED MY SITUATION TO THE DEALERSHIP, BUT THEY REFUSED TO REFUND THE DEPOSIT, DESPITE THE FACT I NEVER VIEWED OR TEST DROVE THE CAR. THIS EXPERIENCE HAS BEEN INCREDIBLY DISAPPOINTING AND STRESSFUL. IT IS UNACCEPTABLE THAT A BUSINESS WOULD SHOW SO LITTLE UNDERSTANDING OR FLEXIBILITY GIVEN THE CIRCUMSTANCES. DO NOT PAY THIS COMPANY A DEPOSIT UNTIL YOU HAVE VIEWED THE CAR!