Darrell I

DO NOT TRUST – Sold faulty car

Sold faulty car, unauthorized usage, and now ignoring me Rating: ⭐☆☆☆☆ I strongly advise anyone considering buying from Rawdon Motors Limited to look elsewhere. My experience has been a total nightmare. I purchased a Kia Sportage (MA18 XBO) from them, and within just three weeks, a major coolant leak became apparent. I returned the car for repair, and this is where the service went from bad to unacceptable: Unauthorized Usage: They kept my car for 8 days, and when I got it back, I discovered they had put 350 miles on the clock without my permission. This is professional negligence and a total breach of trust. Failed "Repair": They claimed the car was fixed. Within days, it was losing one litre of coolant per day. Serious Engine Fault: As there are no external leaks, it is clear the coolant is leaking internally into the engine—a catastrophic fault that any professional dealer should have identified. I believe they were fully aware of this issue and attempted to cover it up. Ignoring Legal Rights: I have attempted to reject the vehicle and claim a full refund under the Consumer Rights Act 2015 on numerous occasions via letter and email. Mark Lawrance and the team have completely ignored all correspondence. They have left me with no choice but to initiate legal action to recover my £9,995 plus expenses. Save yourself the stress and the money—stay away from these guys.